Refund Policy

We will go to any lengths to please you. For details of refunds on our digital marketing services, please read the CE Growth Digital refund policy below.

Last updated: October 03, 2026

Before work has begun, can I get a refund?

Yes. If you have already made the payment and do not wish to proceed with the work, you will receive a full or partial refund. The request must be made in writing within 48 hours of payment. Each case is handled individually, and we will always try to be fair.

After work has started on your project or campaign, no refunds will be given for work already completed or time already used. In the case of a mid-project cancellation, payment will only be required up to the cancellation point. No further charges will be made after that.

A written cancellation notice must be given at least 14 days before the end of each month for ongoing monthly services. Payment received for the current billing period will not be refunded. If a valid cancellation notice is received, no further charges will be incurred for future billing periods.

No refund will be made if work has been delivered and accepted, if the client has changed their mind after work has begun, or if agreed deliverables have been completed but the results do not meet personal expectations.

Refunds are also not given for delays caused by the client, or for any third-party costs such as ad spend, platform fees, domain registration and software subscriptions. Please keep in mind that digital marketing outcomes may fluctuate due to external factors such as algorithm changes and competition. Such variations will not constitute grounds for a refund.

No refund will be made if work has been delivered, if the client has changed their mind after work has begun, or if agreed deliverables have been completed but the results do not meet personal expectations.

Refunds are also not given for delays caused by the client, or for any third-party costs such as ad spend, platform fees, domain registration, and software subscriptions. Please keep in mind that digital marketing outcomes may fluctuate due to external factors such as algorithm changes and competition. Such variations will not constitute grounds for a refund.

If you believe you are entitled to a refund, please write to us at contact@cegrowthdigital.com with your full name, business name, the service or project in question, your payment date, and a clear explanation of your request. All requests will be reviewed, and we will respond within 48 hours. CE Growth Digital reserves the right to make all refund decisions at its sole discretion.

Please contact us directly before initiating any dispute or chargeback with your bank or payment provider. We take the resolution of concerns seriously and handle all cases fairly and professionally. Raising a chargeback without contacting us first may result in the suspension of your account and services.

Have Questions?

Our team is here to help. Contact us if you need clarification on our refund policy.